Order Processing Flow For B2B Customers
U-long order process includes inquiry for fabric solutions, offering a formal quotation with the fabric spec finishing and lead time, ensuring color matching and quality approval, discussing product quality with customers, finalizing, periodic product inspection.
Step 1. Inquiry
After received your inquiry, our marketing division will contact you, according to the purpose of your requirements to understand which fabric is suitable for your product and provide you with the best solution. Meanwhile, we will also advise customers of suitable materials, and finishing treatments, and provide the fabric swatches for reference.
Step 2. Quotation
After discussing and confirming which fabric is for your development, we will offer the customer a formal quotation sheet with a product description including minimum order quantity, minimum color quantity, and finishing. The lead time and trade term will also provide in the quotation.
Step 3. Approval
We offer fabric according to the customer's request, to ensure the final product matches our customers' color expectations, we use a lab-dip process to check the quality and color approval of the order.
Step 4. Detail Check
To check fabric quality, at this stage, we will discuss with the customer regarding hand feel, finishing, textile's physical properties, and packaging to ensure a consensus on product quality.
Step 5. Order Placed
After confirming all details with the customer, we will provide a quotation that includes the lead time. To finalize the order, we require the customer to sign the quotation. Once we receive the purchase order (PO) and proforma invoice (PI), we will begin procuring the necessary materials and commence production.
Step 6. Quality Control
Our quality control team inspects products periodically during production to ensure their quality in functionality, and stability. We record product details and test results in the report. Raw materials are also inspected upon arrival at the production line.